Matt Stephenson
President/CEO
Education - Matt earned a Bachelor's Degree in Management Information Systems and a Master of Business Administration from the University of Nevada, Las Vegas. He graduated with Highest Honors from Western CUNA Management School and received the prestigious Charlie Clark Memorial Award. Matt also holds the Certified Chief Executive designation from the Credit Union Executives Society CEO Institute.
Rogue Experience - Matt joined Rogue in 2004 to manage the Information Services Department. He progressed to Vice President of Sales and Operations (2005), Chief Operations Officer (2007), Chief Financial Officer (2008) and Executive Vice President (2011). After becoming EVP/Chief Operating Officer (2017), he was named President/CEO in 2022.
Key Roles and Accomplishments - Matt served on the Central Point City Council for 5 years. He also served on the Southern Oregon Regional Economic Development Incorporated Board for 12 years, including two years as Board President.
Education is incredibly important to Matt. He chaired the Medford School District's Facilities Optimization Committee and the Rogue Community College (RCC) Budget Committee. He is an instructor and project reader at Western CUNA Management School, where he spends two weeks each summer teaching classes. Matt is also involved in youth education through involvement with his church and the Boy Scouts of America, where he achieved the rank of Eagle Scout.
Matt has received the Rogue President's Award (2005), the Credit Union Association of Oregon's Young Credit Union Professional of the Year Award (2006) and the Heidemann Scholar Award (2008). He was recognized as a Credit Union National Association Credit Union Rock Star in 2017.
Jeanne Pickens
Executive Vice President/Chief Operations Officer
Education: Jeanne received her bachelor’s in business administration with a certificate in finance and economics from Southern Oregon University and an Executive Master of Business Administration from Washington State University. She also graduated with honors from Western CUNA Management School.
Rogue Experience: Jeanne began her career at Rogue in 2000 as a teller, steadily advancing through leadership positions. In 2011, she became Vice President of Marketing and was promoted to Chief Operations Officer in 2015. In 2024, she was named Executive Vice President.
Key Roles and Accomplishments: Jeanne oversees a broad range of areas, including Branch and Remote Delivery, Facilities, Loyalty, Employee Services, Development and Marketing. Her leadership has earned her recognition, including Rogue’s Leadership Focus Award and the Marketing Department Team Award.
Outside of her professional accomplishments, Jeanne is deeply committed to her community. She serves on the La Clinica Board of Directors and the Asante Finance Committee. She has previously served on the boards of Kid Time, Crime Stoppers and Southern Oregon Regional Economic Development, Inc. Jeanne also dedicates time to coaching youth sports.
Blake Thurman
Chief Financial Officer
Education - Blake received his Master of Accountancy from Brigham Young University. He received his CPA designation in 2001.
Rogue Experience - Blake joined Rogue in 2013 as the Vice President of Finance. In 2014, he assumed the role of Chief Financial Officer.
Key Roles and Accomplishments - Blake oversees the Investment Services and Finance/Accounting departments. He brings over 23 years of financial services experience to Rogue, previously holding roles as an auditor with Price Waterhouse Coopers and Deloitte, a controller and a treasurer at two community banks.
Blake serves on the Board of Directors for Dogs for Better Lives. He previously served on the Board of Directors of a homeless shelter for women and children and volunteered with the United Way, Junior Achievement and youth soccer.
Chad Heese
Chief Lending Officer
Education - Chad holds a Bachelor of Science in Management Information Systems from the University of Nevada, Las Vegas, and a Master of Business Administration from Washington State University. He has completed courses with M.I.T. and Hipereon's School of Commercial Lending.
Rogue Experience - Chad joined Rogue in 2016 as the Chief Innovation & Strategy Officer. He became Chief Lending Officer in 2017.
Key Roles and Accomplishments - Chad oversees Lending, Enterprise Analytics and Enterprise Risk Management at Rogue. He brings over 25 years of experience to the credit union, including senior-level positions in Lending, Information Services and Operations.
Chad volunteers as a Court Appointed Special Advocate (CASA) in Jackson County, advocating for children as they become wards of the court. He serves on an Asset Committee for NeighborWorks Umpqua and is a Board Member for Resolve.
Jeff Roberson
Chief Information Officer
Education - Jeff received his Bachelor of Science in Computer Science from Indiana University and graduated from Western CUNA Management School with High Honors.
Rogue Experience - Jeff joined Rogue in 2015 as the Chief Information Officer.
Key Roles and Accomplishments - Jeff oversees Project Management and Strategic Execution, Deposit Operations, Payment Services, Internal Support,
Digital Experience, Information Security, and Information Technology.
He brings over 28 years of experience in Information Technology (IT) to Rogue. Prior to joining Rogue, Jeff’s IT career spanned the Financial, Manufacturing, Pharmaceutical, eCommerce and Aviation industries. He held leadership roles at a Fortune 50 company and a leading aerial services company, among others. Jeff’s broad and deep skill set includes all aspects of IT, cyber security and project management.
Laura Hansen
Senior Vice President of Loyalty & Employee Experience
Education - Laura holds a Bachelor of Science in Innovation and Leadership from Southern Oregon University, where she graduated Summa Cum Laude. She is also a graduate of Western CUNA Management School.
Rogue Experience - Laura joined Rogue in 2012, holding roles in Mortgage before becoming Vice President of Loyalty in 2013. She was promoted to Vice President of Employee Development & Loyalty in 2017 and joined Rogue's Leadership Team as the SVP of Loyalty and Employee Experience in 2021.
Key Roles and Accomplishments - Laura leads Employee Services, Employee Development and Loyalty at Rogue. Laura was recognized with Rogue’s Leader FOCUS Award in 2014 and 2018. In 2019, the Employee Development and Loyalty teams received Rogue’s 212 Degree FOCUS Award.
Laura serves on the Jackson County Chamber of Commerce Legislative Action Team and is a member of the Medford Rotary Club. She mentors young leaders through the Women's Leadership Council's Mentorship Program. Laura also participates in the GoWest Credit Union Association's advocacy efforts in Oregon, Idaho, and Washington, D.C. She previously served on the Executive Board of the "Miss Oregon Volunteer" scholarship pageant and the Performances Board of the Craterian Theater.
Rob Overton
Senior Vice President of Consumer & Mortgage Lending
Education - Rob earned his Bachelor's Degree in Business Management at Western Governors University and is a graduate of Western CUNA Management School.
Rogue Experience - Rob joined Rogue in 2013 as the Dealer Relationship
Manager. In 2014, he became Consumer Loan Center Manager before earning the
Vice President of Consumer Lending title in 2015. Rob was promoted to Senior Vice President of Consumer and Mortgage Lending in 2021.
Key Roles and Accomplishments - Rob oversees the Consumer Lending and Underwriting, Lending Services, Asset Protection/Member Solutions, Indirect Dealer Center and Mortgage teams. In 2013, the Dealer Center was recognized with Rogue’s 212 Degree Award for its efforts in record-breaking loan growth. Rob received Rogue’s Leader Focus Award in 2015.
He volunteered with Junior Achievement and served on the local Board of Directors for the Boys & Girls Club and Red Cross. He has also served on the Advisory Committee of the Medford Chamber.
Scott Mulkins
Senior Vice President of Enterprise Insights
Education - Scott holds a Bachelor of Science in Political Science from Portland State University and Master of Business Administration from Southern Oregon University. He earned a graduate certificate in Financial and Executive Management through the Pacific Coast Banking School.
Rogue Experience - Scott joined Rogue in 2015 as Vice President of Enterprise Risk Management. In 2019, he became Vice President of Enterprise Insights and, in 2021, was promoted to Senior Vice President of Enterprise Insights.
Key Roles and Accomplishments - Scott oversees Enterprise Analytics and Risk Management. He is a certified Credit Union Enterprise Risk Management Expert through the Credit Union National Association. Scott also holds a Certified Risk Manager designation from the National Association of Federally Insured Credit Unions. He is a Certified Scrum Master and is certified in RSA's Enterprise Governance Risk and Compliance Solution.
Krista Jantzer
Senior Vice President of Marketing & Facilities
Education - Krista has a Bachelor's Degree in Mathematics from Southern Oregon University. She graduated from CUNA Management School with High Honors and holds a Certified Credit Union Executive designation. She is also a graduate of the Chamber of Medford & Jackson County's Leadership Program.
Rogue Experience - Krista joined Rogue in 2015 to lead the Marketing Department. She became Senior Vice President of Marketing and Facilities in 2021.
Key Roles and Accomplishments - Krista leads the Marketing and Facilities teams. Prior to joining Rogue, she spent nine years in direct marketing. She received Rogue's President's Award and, under her leadership, the Facilities team received the Internal Team Award.
Krista has volunteered on the Oregon Wine Experience Marketing Committee and with the Providence Festival of Trees. She previously served as Finance Chair for The Young Professionals Network.
Mike Snyder
Senior Vice President of Strategic Execution
Education - Mike holds a Bachelor of Science in Computer Science from Pacific Lutheran University and a Master of Business Administration from Indiana State University.
Rogue Experience - Mike joined Rogue in 2016, overseeing the Project Management Team. In 2021, he became Senior Vice President of Strategic Execution.
Key Roles and Accomplishments - Mike sets and implements the strategic vision for the Strategic Execution, Payment Services, Deposit Operations and Internal Support departments. He has over 20 years of experience, including 16 years in a project/portfolio management role. Mike spent nine years with the Weyerhaeuser Company Information Technology department before moving on to strategic planning and management roles at Indiana State University.
Ben Davol
Senior Vice President of Information Technology Services
Education – Ben holds a Bachelor of Science in Computer Science from Southern Oregon University.
Rogue Experience – Ben joined Rogue in January of 2018 to lead the Software Development team. In 2021, Ben became Vice President of Software and Data Engineering. In 2023, he was promoted to Senior Vice President of Information Technology Services.
Key Roles and Accomplishments – Ben oversees the operations of the credit union’s Information Technology Services and is currently enrolled in Western CUNA Management School.
Ben has over 20 years of experience in software and technology, including five years building Payment Card Industry (PCI) compliant payment systems. Prior to Rogue, he spent ten years at Southern Oregon ESD, managing technology and internet infrastructure for the 85 K-12 schools across Southern Oregon. In 2021, Ben received Rogue’s President’s Award.
Kellie England
Senior Vice President of Member Experience
Education - Kellie received a Bachelor of Science in Business and Sociology from the University of Oregon. She is a graduate of the Pacific Coast Banking School and the Sacramento Metro Chamber Leadership Program.
Rogue Experience - Kellie joined Rogue in 2021 as the Senior Vice President of Member Experience.
Key Roles and Accomplishments - Kellie oversees the operation of Rogue’s branches, contact center, remote delivery and online and phone loans. She serves as Secretary on the Rogue Valley Mentoring Board of Directors and previously served as Board President for Women's Empowerment, a Sacramento-based nonprofit focused on job readiness for homeless women. At Umpqua Bank, she received the President's Award for work during a merger and the Connected Award for outstanding volunteerism.